Frequently asked questions (FAQ’s)

Q: What is a nurse registry?

A: A nurse registry is licensed by the state to provide nursing services to health care facilities and private individuals on a contractual basis.

Q: Do I have to be in my own home to get private duty nursing services?

A: No, services can be provided to you in a private home, hospital, nursing home, assisted living facility or independent living facility

Q: What is the cost for your nursing services?

A: Rates for caregiver services vary depending on the type of caregiver requested and the level of care needed to meet your specific needs.  Actual cost can only be determined after an assessment of your needs.

Q: What type of payments do you accept?

A: We accept long term care insurance plans that cover home health care services, checks and credit card payments. We will accept an assignment of benefit for your long term care insurance policy and we will bill them directly.

Q: How much notice do I have to give in order to get services?

A: We have been able to provide caregivers to clients in emergency situations within a few hours however 24-48 hours notice would be preferable.

Q. What if I am not satisfied with the caregiver you sent me?

A. If for any reason you are dissatisfied with the assigned caregiver, please contact our office immediately at (561) 432-1932 so we may replace the caregiver. Your safety and satisfaction is our #1 priority.

Q: How do I contact you after your normal business hours?